I pray an individual truly look at this. I practical experience the worst customer service. I had been at Popeyes in Newark NJ on So.Orange Ave and I was seriously disturb because of the personnel they had been usiing profanity whilst clients were being in line and you could listen to it on the generate thru window.
My husband experienced to obtain a thing besides his typical bc they claimed thirty moment wait for hen. There were 3 female personnel in uniform with headsets on, sitting in a desk within the dining area with a lot of teenage boys. Nothing was finding carried out. Other consumers walked out bc of your thirty moment hold out. Be sure to do some thing at that retail outlet. You happen to be shedding a whole lot of shoppers.
May possibly 30, 2014 at 10:32 am We stopped at the Popeyes at 2904 61st in Galveston, Texas on five/27/fourteen to order a three piece tender supper and was advised from the cashier there was a Specific on two piece tenders. Immediately after my boyfriend clarified the Specific was on tenders he requested two and because I don’t consume rooster I ordered a butterfly shrimp food. We had been in Galveston as an right away getaway. Following examining in to our lodge and getting ready to consume we discovered that he had acquired two drumsticks and two thighs neither of which he eats. I immediately called the institution to tell them of the mistake, I spoke with Steven who drilled me like I’m 3 on how just we placed the purchase etc…head you I’m 40f’in 5.
June four, 2015 at nine:12 pm Popeye’s Hen in Redford Michigan May 21, 2015: How are you going to be so sluggish regarding…have seventeen persons in line Immediately after inserting their purchase, staff not really know what is on their own menu (including a poster board ABOVE HER HEAD), hold out 15 minutes to claim that they may have to “fresh fry†the popcorn shrimp, misprint the reciept with the incorrect products on it, get cocky which has a client when he grievance to get his a refund saying “I didn’t PERSONALLY take your purchase, so don’t be upset with meâ€, Have got a shopper come back that has a “dark meat†order when his ticket says “white meat†(not to mention the upcharge Plainly stated), just after forty five minutes waiting – arrived again and questioned for “five more minutes to cook my getâ€, none of personnel to the front line, bins comprehensive (overflowing) with rooster, no orders going out, no supervisor obvious, and also the cocky team man or woman instantly consider her crack, to take a seat within the foyer with the security guard and look at The shopper who was inquiring about his buy…he waited for twenty minutes.
†This was upsetting. I will never head to that cafe once again. If I used to be that team I'd ensure that I file a large criticism. That was pointless and the overall manager must be written up for that style of behaviour. Also they serve working day old potatoes. Just increase h2o and provide them as fresh new.
Employees fingers didn't touch sign up. She just stood in front of register and handed lady box of hen. I used to be in customer support for 38 years and welled qualified. Not a soul spoke to us after we walked in but plenty of chat in between staff members Performing entrance spot. Workers cooking chicken was not laughing and conversing. I documented to two workers as we were heading out they were however out of tea. Personnel who gave out cost-free foods explained we could get you some sweet tea but someone stated I believe we're out. It was lousy company. Six workers and three standing all-around and talking. 6 buyers and four weren't taking in just sitting and speaking. Only two cars and trucks went as a result of drive via.
I tried contacting that store currently to speak to the mgr along with the telephone just rings. There were other shoppers who were being waiting the same amount of time as me Otherwise extended. A single personnel gave Improper orders out not to two but 3 customers there was a great deal of confusion and chaos in that kitchen area.
I know that he has a dilemma with management and resolving challenges since if he didn’t he would have never approached me how that he did.
April two, 2014 at 9:28 pm went also the PONTIAC MICHIGAN,area received chicicken tenders essentially the most gross detail i ever seen when i look at here open the box they had as well been there five hour ,difficult as a rock ,referred to as again plus the nmanager actually could be the a single who put them in the box ,and told me too call company,did treatment,will recommend everyone in my ,organization course i teach this is not how you operate a business, reduced course enterprise
I known as the retailer and spoke with Charles (Supervisor) and defined circumstance to him. His response was, “What Would you like me to perform?†I don’t understand how a business with their Frame of mind and bad customer service stays in organization? I’ve by no means been a buyer of Popeyes, but my partner and son like it. I will NEVER go back!!!! Just FYI for foreseeable future buyers!
Absolutely nothing was sizzling, just barely heat. Acquiring back to the signal, personnel stated some impolite issues about it and advised us don’t come back. Fully uncalled for! We experienced presently reported we might under no circumstances consume there once more. Then the employee who claimed she was the supervisor arrived out with An additional personnel & wrote down the license plate #. What on earth is up with all this crap? We used to sit up for consuming at this Popeyes, but each time we have been there, the foodstuff got steadily even worse. KFC principles once again!!!!
It really regrettable that men and women in administration signify themselves within an ignorant unprofessional way when managing the public. Now times you don’t know what type of individual you’re addressing. You’re suppose to deal with people with respect and professionalism all of the time whenever you’re working with the public. She opt for her occupation I didn’t pick out it for her so if shes unhappy about what she does for the residing and/or can’t tackle dealing with men and women she has to uncover An additional occupation.
The pretty following working day I termed up there to Permit the manager working recognize that I can be there for getting my purchase. when I called I claimed hi there and requested who was the manager Doing the job for that day. the individual that answered replied “why? who’s callingâ€. Caught off guard I questioned all over again…who is the manager working right now. she replied “well it relies on who’s asking. You convey to me your title 1stâ€. I responded “I didn’t recognize that the manager on obligation for private data.
I then requested the girl who was refunding my purchase, what was the entrance-counter Woman’s identify. She explained to me it was “DaShonâ€. Upon leaving, not once did an worker phase up to apologize for the way matters had been mishandled.